Internet and mobile service

Kyiv offers reliable mobile coverage and fast internet access for both locals and visitors. 4G is available throughout most of the city, SIM cards are easy to buy and activate, and free Wi-Fi is widely available in public spaces.

Here’s everything you need to know to stay connected comfortably during your trip to the Ukrainian capital.

Which mobile operators are available in Ukraine?

The main mobile operators are Kyivstar, Vodafone Ukraine, and lifecell.

Does roaming work in Kyiv?

Yes, international roaming is available, but it can be expensive. It’s best to check your provider’s rates before traveling.

Can tourists buy a local SIM card?

Yes, tourists can easily purchase prepaid SIM cards at mobile operator stores, supermarkets, or kiosks — no documents are required.

How much does a local SIM card cost?

Starter packages cost up to 400 UAH (around 10 USD), depending on the amount of mobile data and call minutes included.

Where to buy a SIM card in Kyiv?

At official operator stores: all three major operators (Kyivstar, Vodafone Ukraine, lifecell) have stores at the railway station and in most shopping malls. You can find a full list of locations on each operator’s website.
In supermarkets like ATB, Silpo, Novus, and Fora.
In electronics and home appliance stores like Allo, Comfy, Eldorado, and Foxtrot.
At small kiosks located near public transport stops.

Is public Wi-Fi available in Kyiv?

Yes, free Wi-Fi is widely available in cafés, restaurants, shopping malls, museums, cinemas, hotels, and most other public places. However, connection speed may vary.

Does mobile internet work during power outages?

Yes, but the connection speed may decrease, especially if a nearby cell tower is affected by the outage.

Can I use an eSIM in Kyiv?

Yes, Kyivstar, Vodafone Ukraine, and lifecell all offer eSIM options.

How to check your balance or top up your mobile account?

You can check your balance through:

A free USSD request: Kyivstar — *111#, Vodafone — *101#, lifecell — *111#
Mobile apps and websites of the mobile operators.

You can top up your account via:

Self-service terminals like iBox or EasyPay (available in stores and metro stations)
Mobile apps and websites of the operators
Online banking apps
Operator stores and cashier desks at some supermarkets like Silpo.